
RESOURCES:
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Bank of America: announced assistance available to furloughed Federal employees.
Call the priority assistance line 844-219-0690.
Chase Bank: Chase today announced efforts to help its customers who are U.S. government employees affected by the U.S. government shutdown. Here’s the special line they set up 1-888-356-0023.
Congressional Federal Credit Union: For more information on our Relief Line of Credit or any of our assistance programs, contact our Member Service Representatives at 800-491-2328 or stop by one of our branch locations.
Fed Choice: They’re offering quite a few different options to assist – for existing and new members.
Interior Federal Credit Union: They’re offering a special loan for both member and non-member furloughed Federal workers. Net paycheck up to $15,000, interest free up to 30 days. Members may apply for a limit up to the equivalent of 2 net paychecks. More offers are available on the site or call 800-914-8619
Navy Federal Credit Union: These guys are offering a special loan program. Read the FAQs PDF from this link to see if you qualify or call 1-888-842-6328
PayPal: PayPal has made a very generous offer. They’ve allocated $25 million to fund interest-free cash advances to our furloughed Federal workers that need assistance right now. This is for both new and existing PayPal Credit customers. Minimum loan is $250 with a maximum cash advance of $500. Your account does need to be in good standing if you’re an existing PayPal Credit customer. Existing customers call 1-877-689-1975. For new accounts, apply here first, then after approval call 1-877-689-1975.
U.S. Bank: Will waive all late fees if you miss a mortgage payment due to the shutdown. Also mentioned they will defer first payment dates for new mortgages.
U.S. Employees Credit Union: USECU is also offering shutdown loans, but only until Tuesday, January 15th. Call (312) 922-5310 to get help.
SunTrust: SunTrust didn’t make a specific offer, but they did make a public announcement that they have programs in place to help clients affected by the shutdown.
Synchrony Bank: These guys handle store cards for Amazon, Lowes, Walmart, JCPenney, Chevron/Texaco, and many other large nationwide companies that you might do business with on a day-to-day basis. They are allowing affected customers to defer payments until after the shutdown. Contact them for more information.
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Union Plus: For union members, there are a great number of options available if you’re with Union Plus. Call them at 800-472-2005 to ask about these offers: $300 Furlough Grant for eligible Union Plus credit card holders, Mortgage Assistance Loan & $300 Grant: payment grace period for your Union Plus Life and Accident Insurance, payment grace period for Union Plus Auto Insurance, and payment grace period for Union Plus Life and Accident Insurance.
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Wells Fargo: Here’s a full list of all shutdown assistance lines at Wells Fargo. They’ve got a few different options to help depending on the services you have with their bank.
Furlough Grants
FEEA-NARFE: This is an awesome offer that every furloughed Federal worker needs to take advantage of. FEEA-NARFE fund is offering $100 grants to active federal employee members who are not receiving a paycheck during the current shutdown due to being furloughed or working in excepted status. To apply, visit the FEEA website.
Thrift Savings Plan
TSP Plan News and Announcements: TSP allows for the suspension of loan payments when you go into non-pay status. They do not require documentation about your furlough currently. Missing one or two payments will not cause your loan to go into default. Log in to your account to check your status or simply call the Thrift Line at 1-877-968-3778.
Toyota Financial Services & Lexus Financial Services: Affected lease and finance customers in good standing with their accounts may be eligible to take advantage of up to two months of finance contract payment extensions or lease deferred payments. Toyota Financial Services call 800-874-8822 and Lexus Financial Services call 800-874-7050.
Hyundai Capital: Hyundai will extend all Hyundai Capital auto loans and lease payments for 30 days for current Hyundai owners who are federal government employees furloughed during the shutdown. Impacted consumers should contact Hyundai Motor Finance at 1-800-523-4030 to take advantage of this offer.
Kia Motors Finance: Kia has announced they’re offering deferred payments of 30 days. If you’ve been affected by the current Government Shutdown and need assistance from Kia Finance, please contact us at 1-866-331-5632.
Ford Credit, GM Financial, & Mercedes-Benz Financial Services: It has been reported that these companies are among those providing qualified customers options such as payment deferrals, late fee waivers and special care lines to address their individual problems, though official announcements from these companies have not been released online.
Mobile Telephone Service Providers
AT&T: Will assist with adjusting late fees, providing extensions, and revising payment schedules.
Sprint: Will provide short-term payment solutions. Call 1-888-211-4747
T-Mobile: Offering short-term assistance and can spread out service payments over time. Call 1-877-746-0909 or 611 from a T-Mobile device.
Verizon: Offering flexible payment options and has a Promise to Pay program to set payments for a future date. Call 1-866-266-1445.
Rental Home Assistance
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National Rental Home Council: Represents many of the nation’s largest operators of single-family rental homes. They’re offering deferred rent payment options with no late fees to any renter who has been furloughed.
OPM Sample Letters for Creditors and Mortgage Companies: OPM created these sample letters for Federal workers to contact their landlords, mortgage lenders, and utilities, to request help during the shutdown.
National Food Resources & Advice
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Feeding America: These guys have a nationwide network of 200 food banks. From those food banks, they have 60,000 partner pantries from which they can serve every community across the United States. This is an awesome resource, and they have already begun serving Federal employees affected by the government shutdown.
Your School District: To save on food and ensure your kid eats breakfast and/or lunch free (less stress and worry for you), notify the district of your furlough. No income is an emergency and normally qualifies you for the free meal program.
Home, Auto & Life Insurance Relief
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MetLife: For those not receiving a paycheck from the federal government because of the current shutdown, MetLife Auto & Home may grant a one-time, 30-day grace period on your payment of premium on a MetLife Auto & Home policy. Members must request this one-time allowance by calling 1-800-GET-MET8. Certain restrictions apply, and premium remains due after delay expires.
Fidelity & Guaranty Life Insurance Company: To help the nearly 27,000 AFGE members who currently have a policy with the company during this government shutdown, the company “will keep the policy-in-force by waving the cost of insurance charges for the next 30 days.”. Policies beginning with the letter "Y" call: 844-800-9146, all other policies call: 888-513-8797
Other Notable Mentions for Relief & Assistance
Rent-A-Center (Benefits Plus Membership): If your account was up to date at the time of furlough and you are a part of benefits plus you may be eligible for a payment waiver based on your state: “Involuntary Unemployment Payment Waiver: Losing a job is hard and making payments while unemployed is even harder. Fortunately, your Membership waives your payments when you are involuntarily unemployed. Whether you were fired, laid off, suspended, or are out of work due to a labor dispute or strike, your payments are covered for up to four (4) months, up to $1,000, or when you’re able to return to work.”
National Freebie Offers
U.S. Office of Personnel Management: Their fact sheet states that federal employees may be eligible for unemployment compensation.
FOOD / RENT / MORTGAGE/
UTILITY ASSISTANCE
Wynnton Neighborhood Network
706-327-0838
wynntonneighborhoodnetwork.org
2100 Hilton Ave. behind St. Thomas Episcopal Church
Food Assistance:
Drive-up Monday–Friday, 10:00 am–12:30 pm
Utility assistance: By telephone only
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St. Anne Outreach Center
706-568-1592
https://www.stannecsg.com/outreach.html
https://www.facebook.com/stanneoutreach/
1820 Box Road
Food Assistance:
Call to schedule grocery pickup.
Rental Assistance:
Call to register on the THIRD TUESDAY of each month beginning at 11:00 am.
Feeding the Valley
706-561-4755
Find Food Pantries Near You -- go to website homepage and enter your zip code:
https://feedingthevalley.org/
https://www.facebook.com/feedingthevalleyfoodbank/
Call/visit website for food distribution dates & locations
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Love and Kindness Community Clothing Bank
706-580-8534
1731 13th Avenue Columbus GA
Open 11 am–4 pm for walk-in on Tuesdays and Fridays or call for appointment
https://www.facebook.com/breakthroughnowalls/
Chattahoochee Valley Episcopal Ministry (CVEM)
706-327-2836 (option 1)
Rent, Mortgage, Utility, Transportation Assistance and other essential expenses:
By telephone ONLY
Salvation Army
706-327-0275
Rent, Mortgage, Utility assistance​
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MCSD LINKS​
Muscogee County School District MCSD
https://www.muscogee.k12.ga.us/
https://www.facebook.com/muscogeecountyschooldistrict/
Student Meals provided for Virtual Learning
Check your student’s school website or Facebook page for more info
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Wynnton Neighborhood Network Food Pantry / St. Thomas Presbyterian Church
2100 Hilton Avenue
706-327-0838
Monday–Friday 10:00 AM–12:15 PM (1st 20 families only / be there early)

Church of the Living God, Lord Jesus
1343 29th Street
706-322-4470
Call for information
Columbus Baptist Association – Hillcrest Ministry Resource
3679 Steam Mill Road (office behind Mercy Meds)
706-507-4672
Tuesday & Wednesday 9 am–12:30 pm, Thursday 9 am–1 pm
Call for appointment 706-507-4672 (3 bags groceries)
Columbus Dream Center
4114 Oates Avenue
706-604-0332
Saturday 11 am until 1 pm
Enrichment Services Program, Inc
2601 Cross Country Drive, Suite C
706-649-1600
8 am–5 pm Monday–Thursday, 8 am–12 pm Friday
Family Service Ministry by Valley Rescue Mission
2903 2nd Avenue
706-322-8267
Monday–Friday 8:00 AM–5:00 PM
Feeding the Valley Food Bank
Columbus Civic Center
706-561-4755
Dates posted on Facebook
8:00 am–2:00 pm
First Baptist Church of Columbus
1214 3rd Avenue
706-322-4468
Monday & Thursday 9:30 AM–11:30 AM
Food Bank by M. L. Harris United Methodist Church
4601 Old Cusseta Road
706-687-4567
Fridays 9:00 AM–11:00 AM
SNAP Calls to Action
Georgia Budget & Policy Institute
Hello everyone,
Things have changed by the day in the SNAP world. As of right now, if the federal government or Congress does not take action, there will be no November SNAP benefits for 42 million Americans, including 1.4 million Georgians.
In this email are updates and actions some groups and individuals can take.
USDA has said they will not/cannot use contingency funds
Last week, GBPI and others put out press releases saying that USDA can and must use the SNAP contingency fund to partially fund November SNAP benefits and to use their discretionary authority to find other funds to help fully fund SNAP (USDA did this earlier in October for WIC). However, the USDA released a memo late last week saying that the agency does not have legal authority to use the contingency fund to cover regular benefits, nor can it transfer funds from other USDA programs. Our national experts say these arguments are questionable.
We have shifted our focus to Congress to take action to ensure that there are SNAP benefits. (More on that below)
SNAP clients CAN use unspent SNAP funds in November
As noted last week, there is a lot of misinformation about what happens in November. The one point that is confusing a lot of SNAP users is whether they can use unspent SNAP benefits from previous months in November. GA’s DHS posted a press release on Friday that SNAP clients’ EBT cards will be blocked from purchases in November. However, they corrected the error later that evening thanks to one of our coalition members. Unfortunately, they did not change it before the media ran the story.
You can see the updated press release here or see the DHS Facebook post, which is a lot clearer.
Some states say they will fund food assistance for November; Georgia likely not
Some states have taken/will take action to use state dollars to fund food assistance in November. I do not foresee Georgia doing this, at least not in the immediate term. (I welcome other intel or opinions here.) Additionally, USDA has said they will not reimburse states (pg 2) for using their own funds. If GA’s governor wanted to do something, he would have to call a special session to appropriate funds for food assistance. However, state funds for food assistance cannot be funneled through the EBT card system as that only takes federal dollars; the assistance would have to be distributed through another mechanism.
Actions to take
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It would be great if people could spread the word that unspent SNAP benefits can be used in November. We are concerned that many clients are confused. You can share our posts (twitter post).
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Additionally, we have an action alert asking for Congress to take action for SNAP. A Republican Senator and a Republican House member have both introduced legislation to fund SNAP. Congress can also get a deal to reopen the government.
If this is in your lane, please share the action alert with your constituents.
Southern Poverty Law Center
The Southern Poverty Law Center is asking your organization to sign on to a letter urging Governor Kemp to deploy emergency state resources if the federal shutdown continues and SNAP benefits lapse on November 1. More than 1.4 million Georgians rely on SNAP; a lapse would trigger an avoidable food-security emergency across urban, suburban, and rural communities. The letter calls for immediate, time-limited state support to stabilize the food pipeline, stand up a statewide coordination hub, cut red tape, protect children and family fund community outreach, and publicly press federal leaders to restore funding or use contingency tools to keep benefits flowing.
DEADLINE FOR SIGN-ON - THURSDAY 10/30 at NOON ET
Sign Here: https://forms.gle/nNZ1bDiFFA4hkako9
What we’re asking you to endorse:
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Emergency state funding for regional food banks and partners
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A state-led coordination hub with weekly public updates
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Temporary procurement/administrative flexibilities for rapid response
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Protections for school meals, WIC continuity, and family stability
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Rapid grants for multilingual community outreach
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Public pressure on federal leaders to end the shutdown or use contingency funds
Here is the letter for your review: https://docs.google.com/document/d/1ngEjMrlAOV0Hf-oziKM0HYI1n6W45MIPp-J1lH7ltds/edit?usp=sharing

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